email verification

If you have not received an email verification:

1. Check your spam folder.

2. Make sure you entered the correct email address. Incorrect spelling of your email will result in not receiving the verification email when creating your Incite account.

Trouble With Logging In

If you are having trouble logging into your account:

1. Check whether you have multiple accounts. You may have created your account using a different email address.  

2. Check whether you used the "Continue with Apple" or "Continue with Google" sign-in buttons. These are not the same as manually entering your email address and password when creating your account.

Manage Your Account

You can manage your account by visiting the Account page that's found within the Incite Web App.

It can be found within the drop down menu on the top right corner. There you can pause, cancel, reactivate and delete your account.

Deleted accounts cannot be reactivated.

View Subscription Controls

Subscription controls can be found within the Account Settings of the Incite AI Web App.

If you are not able to see the controls for managing your paid subscription it means that you are not logged into the account you used when you subscribed.

Please check:

1. Whether you are currently logged in using the original email address as the one you used when creating your subscription plan.

2. Whether you used the original method of sign-in as when you subscribed (Either: Sign-in Buttons or Manual Email Entry)

a. If you used the Sign-in Buttons (Continue with Apple or Continue with Google) when you originally subscribed, please try to log in again using this method. Next, check "Account Settings" to find your subscription settings.

b. If you manually entered your email and password please try to log in again using this method. Next, check "Account Settings" to find your subscription settings.

If you require assistance with logging into your account with a paid subscription, please reach out using the contact methods below.

Reset Password

If you have lost your password you can reset your password using the following link:
Reset Password

Refund Policy

We provide all users complimentary messages each day without any commitment in order to allow all users to experience the capabilities of Incite.

As such, we do not currently accommodate refunds per our
terms and conditions.

Please reach out below and contact us with any issues you are experiencing and our team will get back to you swiftly.

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Risk Disclaimer

The content in our services, and on this website, is intended to be used for educational, research and informational purposes only. We are an educational platform providing analytical tools for evaluating investments. We make no representations or warranties as to the accuracy, completeness, suitability or validity of any analytical tools, information or content provided in our services or on this website.

We are not a broker/dealer or an investment advisor, and this is not a place for the giving or receiving of financial advice, advice concerning investment decisions or tax or legal advice. We are not regulated by any financial services regulatory agencies.

No content on the site constitutes, nor should it be understood as constituting, a recommendation to enter in any investment. We do not provide personalized recommendations or views as to whether an investment approach is suited to the financial needs of a specific individual, including you. It is very important to do your own analysis and due diligence before making any investment based on your own personal circumstances.

Past performance, whether actual or indicated by historical results, is no guarantee of future performance or success. There is a possibility that you may sustain a loss equal to or greater than your entire investment regardless of which asset class you invest in, therefore, you should not invest or risk money that you cannot afford to lose. Accordingly, we will not be liable, whether in contract, tort, including negligence or otherwise, in respect of any damage, expense or other loss you may suffer arising out of information, or any reliance you may place upon information, you receive from our services or this website.


Financial Disclaimer

Financial investing and trading of securities, stocks, options, futures, currency and cryptocurrency markets may not be suitable for everyone and may involve the risk of losing part or all of your money. INCITE is intended to be used for educational and informational purposes only. We are not a broker/dealer or an investment advisor, and this is not a place for the giving or receiving of financial advice, advice concerning investment decisions, or tax or legal advice. We are not regulated by any financial services regulatory agencies. Past performance, whether actual or indicated by historical results, is no guarantee of future performance or success. Hypothetical performance results and illustrative analysis have many inherent limitations and no representation is being made that you will, or are likely, to achieve profits or losses similar to those shown in this Service and on our Website. Before undertaking any trading program, you should consult a qualified financial professional or registered financial advisor. Please consider carefully whether any investment is suitable for you in light of your financial condition and ability to bear financial risks. Under no circumstances shall we be liable for any loss or damage you or anyone else incurs as a result of any investment activity that you, or anyone else, engages in based upon any information or the content you receive through our Website or our Services. By using the INCITE Services and Website platform, you agree to this disclaimer, and acknowledge and accept the risks involved in trading securities, stocks, options, futures, currency and cryptocurrency markets, and are also acknowledging and agreeing that i) you, and not i) Incite, Inc., are solely responsible for any losses, financial or otherwise, as a result of using this Service, ii) Incite, Inc. shall under no circumstances be liable for any lost profits, lost opportunities, misstatements, or errors contained within this Website or our Services, and iii) Incite, Inc. will not be held liable for data accuracy, unavailability of our Service, or any special or consequential damages that result from the use of, or the inability to use, any or all of the content included on our Website or in our Services.